Quality is related to Probability
The most efficient way to produce a good or service is to do it right the first time.
What does your COPQ say about scrap, rework, part deviations, process deviations (undocumented rework) and most importantly; untapped creativity.
The opportunity cost alone can be staggering. Some people say they can't afford quality.
I say, you can't afford to not be about quality.
Collaboration is the Key
Most of the time consultants don't take the time to understand your system before they sell you theirs. We take a different approach and talk to your people and understand what they do to make the least impact as possible to what is already implemented and understood - while still meeting quality and system compliance goals.
